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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.549,190 reviews
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Jeffrey W.'s profile image
Jeffrey W. 
on Birdeye

2 years ago

PennyMac did a great job helping us borrow money from them. 

Sonia H.'s profile image
Sonia H. 
on Birdeye

2 years ago

Very quick to respond to our concerns and questions. Very nice and helpful, professional. Everything done in a timely manner. Overall experience was great. 

Jennifer B.'s profile image
Jennifer B. 
on Birdeye

2 years ago

Penny Mac was easy to work with, cusomer service was great, always helpful and able to answer questions. When problems arose they were able to work with me and move past. Refinanceing was quick and painless. 

Paul C.'s profile image
Paul C. 
on Birdeye

2 years ago

Easy process, great customer service. 

Jimmie D.'s profile image
Jimmie D. 
on Birdeye

2 years ago

I was being referred by the title company to Penny Mac for the final settlement statement, and Penny Mac referred me to the title company. Neither got me a final settlement statement before closing and the escrow was not reduced to coincide with the reduction in insurance policy. As a result, my escrow will be higher than necessary. Poor communication on the last week before closing. On a positive note, the title company was very pleased with Penny Mac's responsiveness and timeliness. 

James J.'s profile image
James J. 
on Birdeye

2 years ago

Great work and easy to do 

Matthew B.'s profile image
Matthew B. 
on Birdeye

2 years ago

Thank you for your help 

Moises A.'s profile image
Moises A. 
on Birdeye

2 years ago

Thank you. Good process. 

DAVID S.'s profile image
DAVID S. 
on Birdeye

2 years ago

None. Thank you. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 49,190 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.