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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.549,190 reviews
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RICHARD B.'s profile image
RICHARD B. 
on Birdeye

2 years ago

Tyra handled all of my questions and concerns 

Christopher H.'s profile image
Christopher H. 
on Birdeye

2 years ago

Just overall professional advice and service made my loan experience wonderful. 

Rachelle G.'s profile image
Rachelle G. 
on Birdeye

2 years ago

There were just a few things that were not explained properly when it came to my cash out process. There were checks sent for balances that were already paid off. no one explained how that worked. Also, the closing costs were supposed to be included in my cash out but i ended up having to come up with the money that wasn't expected. 

Lisa C.'s profile image
Lisa C. 
on Birdeye

2 years ago

Communication was great. 

James S.'s profile image
James S. 
on Birdeye

2 years ago

I believe his name was Frazier Caldwell. He should be doing something else. Would talk around the answers to my questions to the point of confusing himself. Albert DeLeon was the only person who communicated at all. And he only came on board right at the end. 

Leah D.'s profile image
Leah D. 
on Birdeye

2 years ago

All steps of the process were seamless. Thank you! 

Carmen W.'s profile image
Carmen W. 
on Birdeye

2 years ago

Got a call back promptly and she worked to get the deal I really wanted 

Randy N.'s profile image
Randy N. 
on Birdeye

2 years ago

As expected 

ANN G.'s profile image
ANN G. 
on Birdeye

2 years ago

Everything went great in a timely manner. Questions were answered completely and legible thanks again 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 49,190 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.