PENNYMAC's cover image
Claimed

This profile has been claimed by the business owner or representative.

PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

Get directions
WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.549,190 reviews
Select a rating
Christina R.'s profile image
Christina R. 
on Birdeye

2 years ago

Process was easy and I was helped along the way. 

Noel B.'s profile image
Noel B. 
on Birdeye

2 years ago

It was very easy working with the entire team and it all started with Ms. Angela Walters, the Mortgage Loan Officer. She is a great asset for PennyMac. Thanks 

Matthew T.'s profile image
Matthew T. 
on Birdeye

2 years ago

Everyone was so helpful. It was clear what needed to be done and they sent it in a simple step-by-step process. Yesenia was amazing at calling every week to update us on the progress & also to see if we had any questions. Overall, it was a fantastic experience using PennyMac! 

JUDITH S.'s profile image
JUDITH S. 
on Birdeye

2 years ago

everything 

Ceara H.'s profile image
Ceara H. 
on Birdeye

2 years ago

Everything was clearly explained every step of the way. Also, everything went as scheduled. 

John Gidney J.'s profile image
John Gidney J. 
on Birdeye

2 years ago

The communication from our closer at PennyMac was truly awful. We started strong with our first phone call but once he passed us off, it went way downhill to where he needed to step in multiple times to help us get anything done. 

PRAVEEN S.'s profile image
PRAVEEN S. 
on Birdeye

2 years ago

Suzanne was awesome in responding to questions and very prompt in returning calls. However, we had some challenges with receiving replies / return calls from other loan officer. Additionally, the whole loan process was delayed by more than 4-6 weeks. 

Chad K.'s profile image
Chad K. 
on Birdeye

2 years ago

Quick and easy process. Thank you 

Jason B.'s profile image
Jason B. 
on Birdeye

2 years ago

It was a smooth and easy process 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 49,190 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.