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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
There seemed to be confusion over who, exactly, was responsible for my refi. There seemed to be more than one "team" working on my case. I suppose it didn't help that one of the individuals was involved in an automobile accident just after we got things started. I'm not very computer savvy, so having to submit documentation online really befuddled me. Apparently we did something right, cuz it all came out right in the end.
Very easy to work with and get someone on the phone
...,..........
We appreciate the time that was given to us and the questions asked or answered quickly. We were pleased from the moment we started this process until it was done. The speed which it was done was phenomenal for us. Our son was doing the same thing at the same time and it took him wait longer. Thank you for what you helped us with us and we are very appreciative for it going through as quickly as it did.
He stayed in touch with us throughout the process on what was needed and what to expect. The whole Mac team Laura Baker did a fantastic job working with Ceasar. Thanks
Great thank you for all your help in the process
Everyone was helpful starting with John and finishing with Sara. Those in between did great as well (sorry, I don't remember their names). Steve
Very friendly staff each time I called. Very helpful and plenty of communication. Overall a satisfying experience
I'm a first-time home buyer, so having someone diligently explain the purchasing process was invaluable. Thanks Penny Mac for making my financing process easier.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 49,190 reviews.
When is PENNYMAC open?
PENNYMAC is open now. It will close at 7:00 p.m.