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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.549,191 reviews
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Derek A.'s profile image
Derek A. 
on Birdeye

2 years ago

Had some issues with communication. Being told one thing and then being told something different after. Was told we would need no money to close. Received a phone call two days later saying I needed 1200 bucks to close. It became a little frustrating 

Willie D.'s profile image
Willie D. 
on Birdeye

2 years ago

I thought Julie and Christopher did a great job . However when l was waiting for my appraisal to come back l was told that they didn’t need anything else then in the 9th hour the underwriting asked for information that l had already gotten a clearance from Christopher on . I would have liked to have that discussion during the 10 days when I was waiting for my appraisal results. A side from that l was quite satisfied and would recommend a friend and or finance my primary residence through Penny Mac . Willie Dillon 

Julia H.'s profile image
Julia H. 
on Birdeye

2 years ago

I worked with Noah not this Cindy. He was absolutely fantastic went the extra mile to keep me informed along the way. 

Prativa B.'s profile image
Prativa B. 
on Birdeye

2 years ago

The overall lending process was very organized and smoothly executed. We love working with the Pennymac team. 

Daniel G.'s profile image
Daniel G. 
on Birdeye

2 years ago

Do not like online and phone services 

Justin L.'s profile image
Justin L. 
on Birdeye

2 years ago

Quick and professional interaction at all time. 

Tammy A.'s profile image
Tammy A. 
on Birdeye

2 years ago

Some of the documents requested were not clear on what they were. It would be nice to have an explanation included. 

Gina M.'s profile image
Gina M. 
on Birdeye

2 years ago

Very easy to deal with and the process went smoothly. Thank you! 

Michelle W.'s profile image
Michelle W. 
on Birdeye

2 years ago

I love how my loan went to UW and straight to CTC. So happy! 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 49,191 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.