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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.549,191 reviews
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RALEIGH S.'s profile image
RALEIGH S. 
on Birdeye

2 years ago

I am still waiting to see if everything is taken care of. The main issue is still pending. Everyone was nice and tried to help, bit that could be the problem... I spoke with so many different people and could not get in touch with anyone who could help me. Finally, Richard took time to listen and try to help me. The same person should be your contact during the entire process, so they are familiar with your account and not have to repeat the same story to many different people and still not get a straight answer from an... read more

MARTHA RAMIREZ L.'s profile image
MARTHA RAMIREZ L. 
on Birdeye

2 years ago

Great customer service, process well explained, fast closing. 

William Rowse J.'s profile image
William Rowse J. 
on Birdeye

2 years ago

done very timely and was very clear most everything was answered in a timely manner. 

Sydney M.'s profile image
Sydney M. 
on Birdeye

2 years ago

Smooth,ten star rating 

Britiane G.'s profile image
Britiane G. 
on Birdeye

2 years ago

If we had a little more communication on the figures and why certain fees were what they were, the experience would have been great. 

WIBENS E.'s profile image
WIBENS E. 
on Birdeye

2 years ago

Great job Keegan 

Daniel K.'s profile image
Daniel K. 
on Birdeye

2 years ago

The easiest closing we have ever had. And the mobile Notary Public Brittany was so nice, friendly, funny and well-prepared that the signing process was not only fast, but also fun! 

James B.'s profile image
James B. 
on Birdeye

2 years ago

After JP Pettus, there were too many (and confusing) people in the process! Also at 78, I am not computer savvy (have only an iPhone mini) and never got into your website. I prefer a one on one experience in all my business affairs. 

CASEY W.'s profile image
CASEY W. 
on Birdeye

2 years ago

My experience was easy, fast and professional. I wish everything was done this easily. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 49,191 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.