This profile has been claimed by the business owner or representative.
PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Everybody had Patience with me. Understanding of my questions and worries. Thank you All
Better communication regarding closing details and faster closing
PennyMac communicated clearly and made the process simple and stress free. The loan closed fast!
Had a great experience with the overall process…
It was faster than promised - and truly made a difference!
Originator would respond when called or call back
There were major issues with Kristina's communication and we ended up closing a week after we should have because of it. If we had not been as far in the process we would not have continued with PennyMac. I ended up dealing with Felicia Johnson to finalize the loan after such a bad experience with Kristina.
Overall great customer service.
Communication and documents were in order and in a timely manner.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 48,797 reviews.
When is PENNYMAC open?
PENNYMAC is open now. It will close at 7:00 p.m.