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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Through the refinance everything was great! After closing, I did send about 3 emails to the "Pennymac Team" but never got a response. I gave up and now I do not recall what I needed answered! I was told the team would help.
Actually, Shalom herself was great. She kept in contact, kept me informed, and tried to follow up on the delays. What was unacceptable was already being an established PennyMac loan customer, the process of refinancing took much longer than anticipated. At one point, I had to do a lot of calling around between PennyMac, the title company and the in between company for title and the loan (forgot the name) because no one could pinpoint what the delay on closing was. That was frustrating and seemed unnecessary.
Simple and fast.
PennyMac made my refi experience simple.
The service was great and the staff is friendly
Everything was great
Excellent service.
This was a lot easier than the last company thanks!
I felt that I was communicating with too many associates, so with crying babies and barking dogs !!!!!!!
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 48,808 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.