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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
We had our original home loan with Pennymac and they were great, so we decided to refinance with them! They met all of our expectations and were so helpful. The process and communication was amazing and our representatives went above and beyond. Thank you!
The ease of the process
Great customer service
Great communication made for an excellent experience.
It was real easy.
NONONONONONONO I ALREADY TOOK THE SURVEY
Seeing this is my first re-finance, it was much easier than I expected.
The process was very quick. Did not expect it to be completed as soon as it was. If I had any questions, answers were provided very quickly and to my satisfaction.
The points were never disclosed to me verbally. And the closing date that the electronic system gave me wouldn’t work and I had to be on the phone with someone to schedule my closing date which totally negates being pushed to set my closing date online. I hope this “bug” has been resolved. Also the constant “reminder” emails to take this survey have lead to the OK rating.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 49,192 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open at 6:00 a.m.