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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.549,192 reviews
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Fernando V.'s profile image
Fernando V. 
on Birdeye

2 years ago

The time frame from start to finish and the questions I needed answers to were done very professional thank you for your time and support 

Anthony J.'s profile image
Anthony J. 
on Birdeye

2 years ago

It's been 6+ years since the closing. I met with multiple people in person, on the phone and on line. My response to these questions are based on what I recall and may not be completely accurate. 

Matthew G.'s profile image
Matthew G. 
on Birdeye

2 years ago

Informative. Polite. Patient 

Dawn M.'s profile image
Dawn M. 
on Birdeye

2 years ago

It was simple and easy 

Jason F.'s profile image
Jason F. 
on Birdeye

2 years ago

Communicate return calls answer question felt like I was getting scammed during process. We own several houses have had sevaral loans never had it been so BAD. Not just ERIK or others passing us about seemed to be company wide. Good Luck. sorry tried not to leave bad response but seemed spamed to do so. 

Timothy C.'s profile image
Timothy C. 
on Birdeye

2 years ago

I do not believe the issue was with my loan team. Dealing with a refinance into a VA loan seemed to be a new experience for the team, so there was some miscommunication through the process. Just a learning and growing experience. 

Ruben D.'s profile image
Ruben D. 
on Birdeye

2 years ago

Prompt service 

John P.'s profile image
John P. 
on Birdeye

2 years ago

The Communication provided by LaRonda and Team, were fantastic! 

Alex A.'s profile image
Alex A. 
on Birdeye

2 years ago

Closing went smoothly and timeframe was better than expected. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 49,192 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.