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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,107 reviews
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Laurie V.'s profile image
Laurie V. 
3 years ago

Nothing to add. Thank you 

Neil S.'s profile image
Neil S. 
3 years ago

Great experience and polite staff. 

Peter G.'s profile image
Peter G. 
3 years ago

Thank you. 

Elwood S.'s profile image
Elwood S. 
3 years ago

Very easy to work with. made refinancing a breeze. 

Enrique U.'s profile image
Enrique U. 
3 years ago

Excellent communication and perseverance on Laci's part at all time. Went the distance in order to meet all my expectations. Great experience!!AAAA++++ 

Julie P.'s profile image
Julie P. 
3 years ago

There were some miscommunication and had some difficulty getting through on the phone. 

Jason S.'s profile image
Jason S. 
3 years ago

Thanks for the help 

Markus C.'s profile image
Markus C. 
3 years ago

Tony was actually great. Our experience started off great with Jacob. When it went for review, communication stopped, and nothing moved along until we desperately pleased with a manager to get involved, once that happened, our loan was moved very quickly. But it sat for more than 6 weeks with no one communicating with us, other than when WE called to ask the status, and the only response we every received was that everything was going great. Turned out to be untrue. Once tony got involved at closing, he was fantastic! 

Joshua E.'s profile image
Joshua E. 
3 years ago

Tiffany would not call me back or response to my emails. I sent the same documents several times, but she was still emailing me asking for them instead of looking in her inbox where I had already sent them 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,107 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.