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3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 6:00 a.m. to 7:00 p.m. | |
Tue | 6:00 a.m. to 7:00 p.m. | |
Wed | 6:00 a.m. to 7:00 p.m. | |
Thu | 6:00 a.m. to 7:00 p.m. | |
Fri | 6:00 a.m. to 7:00 p.m. | |
Sat | 6:00 a.m. to 5:00 p.m. | |
Sun | Closed |
I usually do not give bad feedback. I was very disappointed with both Josh and Veronica. I called more than 15 times and sent multiple emails to get update on the loan and closing dates. None of them responded to me, builder, and title company for final CD. The closing was pushed two times and builder charged $1,500 as the fee for not closing the loan in February as planned. Veronica and Josh also received that email from builder. There was no delay whatsoever from my end and the delay was caused by PennyMac. However, PennyM... read more
Went very quickly
PennyMac made my refi quick and painless!
Everything was streamlined and prompt. It was a very great experience and any issues were promptly resolved. Overall, great customer service.
Thank you.
Review of loan
It was awesome.
Too busy to give feedback
thank you very much
PENNYMAC has a 4.5 star rating with 49,192 reviews.
PENNYMAC is open now. It will close at 7:00 p.m.