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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.549,192 reviews
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SHAMILKUMAR S.'s profile image
SHAMILKUMAR S. 
on Birdeye

2 years ago

I usually do not give bad feedback. I was very disappointed with both Josh and Veronica. I called more than 15 times and sent multiple emails to get update on the loan and closing dates. None of them responded to me, builder, and title company for final CD. The closing was pushed two times and builder charged $1,500 as the fee for not closing the loan in February as planned. Veronica and Josh also received that email from builder. There was no delay whatsoever from my end and the delay was caused by PennyMac. However, PennyM... read more

Crystal R.'s profile image
Crystal R. 
on Birdeye

2 years ago

Went very quickly 

Trent V.'s profile image
Trent V. 
on Birdeye

2 years ago

PennyMac made my refi quick and painless! 

Cirilo Gomez D.'s profile image
Cirilo Gomez D. 
on Birdeye

2 years ago

Everything was streamlined and prompt. It was a very great experience and any issues were promptly resolved. Overall, great customer service. 

Christopher A.'s profile image
Christopher A. 
on Birdeye

2 years ago

Thank you. 

Steven P.'s profile image
Steven P. 
on Birdeye

2 years ago

Review of loan 

James B.'s profile image
James B. 
on Birdeye

2 years ago

It was awesome. 

Sabrina M.'s profile image
Sabrina M. 
on Birdeye

2 years ago

Too busy to give feedback 

Christina A.'s profile image
Christina A. 
on Birdeye

2 years ago

thank you very much 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 49,192 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.