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3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 6:00 a.m. to 7:00 p.m. | |
Tue | 6:00 a.m. to 7:00 p.m. | |
Wed | 6:00 a.m. to 7:00 p.m. | |
Thu | 6:00 a.m. to 7:00 p.m. | |
Fri | 6:00 a.m. to 7:00 p.m. | |
Sat | 6:00 a.m. to 5:00 p.m. | |
Sun | Closed |
wish i couse thank to you and team.
In defense of Sara, Michael Araiza was not communicating with her as accurately as he should have. I would email them both and not get a return call, email or response for days. My cash to close changed at least 4 times. They changes were NEVER disclosed to me until I saw the change on the doc myself and had to ask what the heck happened and each time the amount got higher and higher. What a scam. This is unacceptable for an institution the size of Pennymac. But Michael Araiza always explained his way out of it. He was super... read more
Shay, worked hard and was effective and efficient.
Excellent customer service experience from beginning to end with lots of patience and realistic expectations from intial application to closing. I highly recommend Pennymac services
Great communication and smooth process
Brandy was fantastic and kudos on her communication skills, kept me in the loop throughout the entire process.
Nothing else to add
He was helpful and prompt.
The process was easy and seamless. We also had great service with regular check-ins.
PENNYMAC has a 4.5 star rating with 49,193 reviews.
PENNYMAC is open now. It will close at 7:00 p.m.