PENNYMAC's cover image
Claimed

This profile has been claimed by the business owner or representative.

PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

Get directions
WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.549,193 reviews
Select a rating
Elizabeth T.'s profile image
Elizabeth T. 
on Birdeye

2 years ago

Portia was awesome!! She explained everything to us accurately and followed up with us throughout the process to make it flawless. All our questions and concerns were always answered. Thank you again!! 

Mildred G.'s profile image
Mildred G. 
on Birdeye

2 years ago

Fast services 

Bryan B.'s profile image
Bryan B. 
on Birdeye

2 years ago

Yall made the experience painless and I love the lower payments 

Leoatis N.'s profile image
Leoatis N. 
on Birdeye

2 years ago

My refinance experience with pennymac was as easy as 1,2,3. This were no unexpected surprises throughout the process. I highly recommend pennymac to new and current members. 

Paul Prince J.'s profile image
Paul Prince J. 
on Birdeye

2 years ago

They did a great job. 

Vichan S.'s profile image
Vichan S. 
on Birdeye

2 years ago

Everything was clearly explained and answered 

Melvin S.'s profile image
Melvin S. 
on Birdeye

2 years ago

Great Job !!!!!! 

Kymberly L.'s profile image
Kymberly L. 
on Birdeye

2 years ago

The discussion around my expectations of the closing should have been reviewed and comprehend better than to continue to push the csr into Refi that was not in favor of the csr wishes. I also had to request updated closing documents multiple times. I think the website should updated/ monitored better as it was not working properly most of the time. Sandi was not at fault but the other departments working alongside her I feel could have been more align and attentive to detail. 

RICKY T.'s profile image
RICKY T. 
on Birdeye

2 years ago

They was great! 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 49,193 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.