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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,102 reviews
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Scott B.'s profile image
Scott B. 
3 years ago

The whole process was clear and smooth the entire way through. I am very pleased and lowered my monthly payment by $500.00 per month. Thank you! 

Wendy B.'s profile image
Wendy B. 
3 years ago

Penny Mac is great! 

James H.'s profile image
James H. 
3 years ago

Guided me through the whole process. 

David S.'s profile image
David S. 
3 years ago

Entire process was seamless and professional, would definitely recommend friends and family that are interested in a mortgage or refinance. 

Jorge A.'s profile image
Jorge A. 
3 years ago

Glad I got it done before interest rates went up! 

CHUN C.'s profile image
CHUN C. 
3 years ago

Thanks for PennyMac’s help. 

Luette H.'s profile image
Luette H. 
3 years ago

I was kept informed every step of the way. 

DAVID M.'s profile image
DAVID M. 
3 years ago

Most likely it was not the doing of Suzanne, however, updated closing docs during the process almost never reflected the actual $$ amounts from conversations. Seemed as if you all were trying to slip “ items” unnoticed and your appraisal fee was very questionable from someone who’s has refinanced enough to know better. The attention to detail on the closing docs was not correct at the time of closing and your “notary” had to step in to correct your missteps. You all could have done much better than attempting to add on fees ... read more

Giorgi D.'s profile image
Giorgi D. 
3 years ago

Rosario provided clear expectations at the beginning, so I knew from start what to expect. She kept line of communication open and contacted at least once a week to provide an update and where we were standing with loan application. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,102 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.