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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.549,194 reviews
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Bernadette S.'s profile image
Bernadette S. 
on Birdeye

2 years ago

The process, from the very first contact to closing was explained in simple terms i understood. This was the first time I refinanced a home loan and Penny mac made it very understandable for me. 

Steve M.'s profile image
Steve M. 
on Birdeye

2 years ago

My initial loan officer contact was Ryan Tang. He was extremely helpful and the process of refinancing was smooth. After that, each time I called with a question, I was in touch with a different loan processor. Each of these individuals were also extremely helpful and knowledgeable. Normally when you talk to a different person each time with other organizations, it's confusing and they aren't helpful. Not so with PennyMac. I appreciate that all the processors were wonderful to work with. 

David B.'s profile image
David B. 
on Birdeye

2 years ago

No comment 

Bridget R.'s profile image
Bridget R. 
on Birdeye

2 years ago

Anna jumped in at the last minute due to the original loan processor being out of the office. Without Anna's help and diligence, the loan would not have closed on time. She requested documents and processed them immediately. She was so easy to work with and communicated everything to me on a timely basis. Thank you Anna!!! 

Randall S.'s profile image
Randall S. 
on Birdeye

2 years ago

Fairly simple process. 

Ricky B.'s profile image
Ricky B. 
on Birdeye

2 years ago

Everything ran smoothly and on time 

Jim E.'s profile image
Jim E. 
on Birdeye

2 years ago

Great job!! 

Robert S.'s profile image
Robert S. 
on Birdeye

2 years ago

Smooth and pleasant. 

Robert R.'s profile image
Robert R. 
on Birdeye

2 years ago

Considerate professional. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 49,194 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.