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3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 6:00 a.m. to 7:00 p.m. | |
Tue | 6:00 a.m. to 7:00 p.m. | |
Wed | 6:00 a.m. to 7:00 p.m. | |
Thu | 6:00 a.m. to 7:00 p.m. | |
Fri | 6:00 a.m. to 7:00 p.m. | |
Sat | 6:00 a.m. to 5:00 p.m. | |
Sun | Closed |
The process, from the very first contact to closing was explained in simple terms i understood. This was the first time I refinanced a home loan and Penny mac made it very understandable for me.
My initial loan officer contact was Ryan Tang. He was extremely helpful and the process of refinancing was smooth. After that, each time I called with a question, I was in touch with a different loan processor. Each of these individuals were also extremely helpful and knowledgeable. Normally when you talk to a different person each time with other organizations, it's confusing and they aren't helpful. Not so with PennyMac. I appreciate that all the processors were wonderful to work with.
No comment
Anna jumped in at the last minute due to the original loan processor being out of the office. Without Anna's help and diligence, the loan would not have closed on time. She requested documents and processed them immediately. She was so easy to work with and communicated everything to me on a timely basis. Thank you Anna!!!
Fairly simple process.
Everything ran smoothly and on time
Great job!!
Smooth and pleasant.
Considerate professional.
PENNYMAC has a 4.5 star rating with 49,194 reviews.
PENNYMAC is open now. It will close at 7:00 p.m.