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PENNYMAC

4.4

About this business

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,797 reviews
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Elena J.'s profile image
Elena J. 
3 years ago

Great experience!! Very easy and smooth process. 

Efrain A.'s profile image
Efrain A. 
3 years ago

Process was smooth, efficient and extremely fast. 

GIZELLE L.'s profile image
GIZELLE L. 
3 years ago

Friendly and very professional staff and the same for service. 

Nancy Z.'s profile image
Nancy Z. 
3 years ago

Overall great experience. 

Thomas W.'s profile image
Thomas W. 
3 years ago

Elyccia made the process very clear and communicated weekly. I was disappointed with the lenght of time it took to close, but it was not Elyccia's fault. The appraiser took more than 5 weeks to send the appraisal in after his visit to our condo. 

Kristine S.'s profile image
Kristine S. 
3 years ago

Process was smooth! 

Chillan B.'s profile image
Chillan B. 
3 years ago

Easy, prompt responses to questions, great explanations of process and what to expect. Bonus points for weekly check-in to make me aware of what was going on. Exceptional service 👏 

Kevin K.'s profile image
Kevin K. 
3 years ago

It was very easy and done at our convenience. 

Amanda O'brien B.'s profile image
Amanda O'brien B. 
3 years ago

I closed on this loan in November. This survey would have been more useful closer to that time. I also do not remember the individual (Mylana Lane) at all in the process. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,797 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.