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3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 6:00 a.m. to 7:00 p.m. | |
Tue | 6:00 a.m. to 7:00 p.m. | |
Wed | 6:00 a.m. to 7:00 p.m. | |
Thu | 6:00 a.m. to 7:00 p.m. | |
Fri | 6:00 a.m. to 7:00 p.m. | |
Sat | 6:00 a.m. to 5:00 p.m. | |
Sun | Closed |
Very friendly and helpful employees at Pennymac! Once you make a appointment to get a call back they start working for you!
Smooth procedure
Made it easy. Easier than expected
The whole experience was great and easy…
Great communication, customer service, and overall pleasant experience.
A great experience in refinancing my home. PennyMac made the process simple and easily understood. Communication was prompt and they answered all of my questions.
Polina was great to work with
I frankly don't remember dealing with Polina. I dealt with at least 3 Pennymac representatives whom did not necessarily communicate with each other concerning our refinance. Having a single representative from beginning to end would have been helpful. Also we were refinancing an existing loan with Pennymac and often the information sought was information you should have had in your files. If you would have declined our refinance, you would have been stuck with our loan anyway.
I am very pleased with the service that I received.
PENNYMAC has a 4.5 star rating with 49,191 reviews.
PENNYMAC is open now. It will close at 7:00 p.m.