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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
no thanks aaaa
Calls back when asked would have been nice. All communication was via email and hold times to speak to anyone were horrendous.
Good and easy
I am so confused by this process
It took several attempts just to get a copy of the documents to preread before closing. There were documents in the closing package the notary showed up with that were not in the package I asked for beforehand to preread. The notary was unprofessional- 1) late 2) annoyed that we actually wanted to peruse the documents 3) tried to explain forms she didn't understand. I've been trying for weeks to get a copy of the fully executed documents after signing and have been receiving nothing but buck-passing, everything from Julia... read more
Loan was sold to penny mac so my processes wereain with elsewhere
Jon was very patient and knowledgeable. He answered my questions promptly and laid out my options clearly and concisely.
They made my loan simple I already had a loan with them so the paperwork was minimal and I didn’t have to give them a lot of backup. Basically they did all the work.
The closing company was worthless and no deserving of business
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 48,113 reviews.
When is PENNYMAC open?
PENNYMAC is open now. It will close at 7:00 p.m.