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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.549,192 reviews
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Mauro Sotelo J.'s profile image
Mauro Sotelo J. 
on Birdeye

2 years ago

The clear communication for every step. 

Jana V.'s profile image
Jana V. 
on Birdeye

2 years ago

Iam did a great job. The loan officer, Jithin, added unexpected points at the end of the process and tried to slip in extra commission for himself. This was a large turn off. In the end, the loan closed a few days past when we were initially told because we had to get the points corrected. This cost us additional money on our interest at $44 interest per day. All of this could have been avoided if the loan officer submitted the correct paperwork that we agreed to from the beginning. 

Shane M.'s profile image
Shane M. 
on Birdeye

2 years ago

Professional, good humored, kind and very competent. 

Alfredo C.'s profile image
Alfredo C. 
on Birdeye

2 years ago

Great! Excellent support 

Kari T.'s profile image
Kari T. 
on Birdeye

2 years ago

was a great and easy experience 

Richard B.'s profile image
Richard B. 
on Birdeye

2 years ago

Thx thx. Thx 

Santina F.'s profile image
Santina F. 
on Birdeye

2 years ago

This company and the employees have it together. All employees did what they said they were going to do and explained the next steps. My loan closed 30 days early and I had the best experience. I would highly recommend PennyMac to all of my friends and family. Best experience EVER!!!! 

David G.'s profile image
David G. 
on Birdeye

2 years ago

The entire team were very helpfull, best customer service by far. 

Charity M.'s profile image
Charity M. 
on Birdeye

2 years ago

The service was great!! 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 49,192 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.