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3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Process was straightforward and handled within the timeframe provided at the onset.
All the staff I worked with were polite and professional.
This was a very good experience for me. I would recommend penny Mac to my friends.
Mr Norice was very patient and knowledgeable answer all my questions
Shay was an absolute great person to communicate with. The process was held back because of my own late reply’s.
Just better communication. I feel it would have made things easier.
Great experience
Kami was great. The greater picture was pretty crappy. It took over a year and 3 applications even though we are in great standing and were only refi-ing and already had a loan in good standing with Pennymac. Docs were lost and re-requested. More docs were constantly asked for. Weeks would go by with no communication when we though things were just processing through only to finally reach someone to hear new and irrelelvant to our finances docs were being requested. We ended up being switched from one loan document person to... read more
Tiffany and all other PennyMac staff were very easy to work with, and the re-fi process went smoothly.
PENNYMAC has a 4.4 star rating with 48,797 reviews.
PENNYMAC is open now. It will close at 7:00 p.m.