PENNYMAC's cover image
Claimed

This profile has been claimed by the business owner or representative.

PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

Get directions
WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.549,192 reviews
Select a rating
Jerry S.'s profile image
Jerry S. 
on Birdeye

2 years ago

Everyone I worked with at PennyMac was a pleasure to work with and took the time to know my needs and worked with me to meet those needs. 

Beverly C.'s profile image
Beverly C. 
on Birdeye

2 years ago

Excellent customer service! 

Rachel J.'s profile image
Rachel J. 
on Birdeye

2 years ago

Because they have been patience with me with my deafness. Always explain everything clear. Always make sure everything go smoothly. 

Wayne D.'s profile image
Wayne D. 
on Birdeye

2 years ago

great experience with the entire process 

William Clark I.'s profile image
William Clark I. 
on Birdeye

2 years ago

Great experience 

Shawn D.'s profile image
Shawn D. 
on Birdeye

2 years ago

I would have appreciated a better info on when actual loan pay off would be completed. And when the Home Equity Check would be processed. 

Kimberly Sheppard K.'s profile image
Kimberly Sheppard K. 
on Birdeye

2 years ago

My loan officer Nickolas was great to work with. He keep me up to date throughout the loan process and made it very easy to complete. I would use PennyMac again for a future purchase or refinance of my loan. I couldn’t believe how easy it was to do a refinance would highly recommend it for everyone wanting to lower interest rates and save money and years off your loan. 

Justin H.'s profile image
Justin H. 
on Birdeye

2 years ago

Great service 

KatieLynn D.'s profile image
KatieLynn D. 
on Birdeye

2 years ago

Everything was clearly explained, questions were answered clearly and promptly and everything ran smoothly when it came time to close. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 49,192 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.