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About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 6:00 a.m. to 7:00 p.m. | |
Tue | 6:00 a.m. to 7:00 p.m. | |
Wed | 6:00 a.m. to 7:00 p.m. | |
Thu | 6:00 a.m. to 7:00 p.m. | |
Fri | 6:00 a.m. to 7:00 p.m. | |
Sat | 6:00 a.m. to 5:00 p.m. | |
Sun | Closed |
Professionalism
Business response:
Hi Michael - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day.
From start to finish, everyone was very professional and responsible
Business response:
Hi Samuel - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply*
Pennymac team is very professional, and amazing customer service. Thank you
Business response:
Hi Franklin - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply*
Everyone stayed in contact thru process.
Business response:
Thank you for the positive review, Randall! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply*
Every conversation was pleasant answered every question I had even went above to find answers
Business response:
Hi David - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply*
Everything was perfect!
Business response:
Hi Randon - Your feedback is greatly appreciated. Thank you for the review.
Very easy pleasant experience. Excellent people and easy online workings.
Business response:
Hi Michael - Your feedback is greatly appreciated. Thank you for the review.
Everything went very well. She followed up with us anytime we had questions or issues.
Business response:
Hi Bryan - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply*
Im not always "easy" to work with ... The "team" was always able to bring me gently back to reality ... I appreciate their courtesy ... Joe Rively sends
Business response:
Hi Joseph - Your feedback is greatly appreciated. Thank you for the review.
PENNYMAC has a 4.5 star rating with 49,186 reviews.
PENNYMAC is open now. It will close at 7:00 p.m.