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PENNYMAC

4.4

About this business

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,794 reviews
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Scott B.'s profile image
Scott B. 
3 years ago

The whole process was clear and smooth the entire way through. I am very pleased and lowered my monthly payment by $500.00 per month. Thank you! 

Russell K.'s profile image
Russell K. 
3 years ago

I felt like I was was not getting feedback and updates until I called 

Wendy B.'s profile image
Wendy B. 
3 years ago

Penny Mac is great! 

James H.'s profile image
James H. 
3 years ago

Guided me through the whole process. 

David S.'s profile image
David S. 
3 years ago

Entire process was seamless and professional, would definitely recommend friends and family that are interested in a mortgage or refinance. 

Jorge A.'s profile image
Jorge A. 
3 years ago

Glad I got it done before interest rates went up! 

Jose B.'s profile image
Jose B. 
3 years ago

More communication about the process 

CHUN C.'s profile image
CHUN C. 
3 years ago

Thanks for PennyMac’s help. 

DAVID M.'s profile image
DAVID M. 
3 years ago

Most likely it was not the doing of Suzanne, however, updated closing docs during the process almost never reflected the actual $$ amounts from conversations. Seemed as if you all were trying to slip “ items” unnoticed and your appraisal fee was very questionable from someone who’s has refinanced enough to know better. The attention to detail on the closing docs was not correct at the time of closing and your “notary” had to step in to correct your missteps. You all could have done much better than attempting to add on fees ... read more

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,794 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.