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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Communication
Only spoke to Jasmine 3-4 times, every time I needed to call for anything I spoke to someone else. So my experience wasn’t through her like at all. Due to this the miscommunication I received was unacceptable and stressful. Not to mention due to an incompetence we nearly lost our home owner insurance account because that money was directed to a random non escrow account, and never paid our bill, which I spent nearly a month trying to straighten out. No one could explain why this happened nor did anyone seem concerned on beha... read more
No additional comments
Thank you for making this easy.
Pretty straightforward, painless and surprisingly fast.
I recently completed a cash out refi with PennyMac. As an existing customer, the process was seamless and efficient. My options were presented clearly and accurately and the loan closed sooner than expected.
My first experience was horrible but Clarita made it very clear and simple and follow through the entire way thanks for an amazing job
I appreciated the status update calls that happened every so often. The people making the calls were always knowledgeable and able to answer my questions.
Amanda was very helpful and responsive throughout the refinancing process.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 49,194 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open at 6:00 a.m.