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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.549,186 reviews
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Kenneth M.'s profile image
Kenneth M. 
on Birdeye

7 months ago

Great explanations throughout the process  

Business response:

Thank you for the positive review, Kenneth! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply* 

James C.'s profile image
James C. 
on Birdeye

7 months ago

Great company to work with  

Business response:

Hi James - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply* 

Daniel V.'s profile image
Daniel V. 
on Birdeye

7 months ago

Thank you Russell for all your help. It was a pleasure to work with Russel. Stress free process. It’s always beneficial to work with a professional that makes a process like this seamless. 

Business response:

Hi Daniel - Your feedback is greatly appreciated. Thank you for the review. 

Christopher C.'s profile image
Christopher C. 
on Birdeye

7 months ago

We did have a slight inconvenience, but Gregory Lion and Faiza Saleem were on it and made sure everything was corrected and smooth flowing. 

Business response:

Hi Christopher - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply* 

Sandra Meza R.'s profile image
Sandra Meza R. 
on Birdeye

7 months ago

Amazing experience  

Business response:

Hi Sandra - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply* 

Robin K.'s profile image
Robin K. 
on Birdeye

7 months ago

Michael DiLeo was exceptional in keeping all the moving parts moving. He was a steadying influence through the red tape and guided my application to the finish line on time.  

Business response:

Hi Robin - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply* 

Kala D.'s profile image
Kala D. 
on Birdeye

7 months ago

Process was very easy 

Business response:

Thank you for the positive review, Kala! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Paul M.'s profile image
Paul M. 
on Birdeye

7 months ago

A little frustrating that checks were mailed to me that I in turn had to mail to my creditor for payoff. It would have been nice to pay them off prior to the end of 2023. 

Business response:

Hi Paul - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day. 

Tracy S.'s profile image
Tracy S. 
on Birdeye

7 months ago

Michael was great and very responsive! 

Business response:

Thank you for taking the time to share your experience with us, Tracy. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply* 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 49,186 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open at 6:00 a.m.