This profile has been claimed by the business owner or representative.
PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Great experience and good communication throughout the process.
Very satisfied for the service I received. Thank you
Maria was always very pro-active and whenever she wasn’t able to solve the problem right away, she would find a way to do it and get back to us. It was amazing working with her.
Beautiful service,I am very happy
Communication between the different PennyMac organizational levels and our tasks at times were terrible. Two managers assured me that all necessary financial data had been received only to have another state that was not the case and that my loan amount was to be reduced by 40%.
Everything was great up until closing. Closing communications broke down between PennyMac & closing company, which resulted in closing being delayed for 3 days! My realtor had to call PennyMac to ask what was going on. Was stressful because we were staying in a hotel with my 90 year old mother & dog!
The atty who came to our home was great. The administrative paper work was not correct ( not atty fault). Agreements of rates and prices were not carried through to final docs
Having an underwriter be more specific in their requests and not so vague because they were unable to glean information using context and passed examples.
The whole refinance process was quick and efficient
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 48,515 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.