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PENNYMAC

4.4

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Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,795 reviews
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Harry Love J.'s profile image
Harry Love J. 
3 years ago

no thanks aaaa 

CATHLEEN M.'s profile image
CATHLEEN M. 
3 years ago

Calls back when asked would have been nice. All communication was via email and hold times to speak to anyone were horrendous. 

Colton O.'s profile image
Colton O. 
3 years ago

Good and easy 

Victoria N.'s profile image
Victoria N. 
3 years ago

I am so confused by this process 

Maxine F.'s profile image
Maxine F. 
3 years ago

It took several attempts just to get a copy of the documents to preread before closing. There were documents in the closing package the notary showed up with that were not in the package I asked for beforehand to preread. The notary was unprofessional- 1) late 2) annoyed that we actually wanted to peruse the documents 3) tried to explain forms she didn't understand. I've been trying for weeks to get a copy of the fully executed documents after signing and have been receiving nothing but buck-passing, everything from Julia... read more

Dean F.'s profile image
Dean F. 
3 years ago

Loan was sold to penny mac so my processes wereain with elsewhere 

LARRY B.'s profile image
LARRY B. 
3 years ago

Jon was very patient and knowledgeable. He answered my questions promptly and laid out my options clearly and concisely. 

CLARA H.'s profile image
CLARA H. 
3 years ago

They made my loan simple I already had a loan with them so the paperwork was minimal and I didn’t have to give them a lot of backup. Basically they did all the work. 

Deana D.'s profile image
Deana D. 
3 years ago

The closing company was worthless and no deserving of business 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,795 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open at 6:00 a.m.