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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.549,200 reviews
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Bradford F.'s profile image
Bradford F. 
on Birdeye

2 years ago

Raven was very helpful through the loan process. She was kind and she was very good about answering / returning my phone calls. I had a very good experience with Raven and with Penny Mac as a whole. 

William S.'s profile image
William S. 
on Birdeye

2 years ago

Since I already had an existing PennyMac loan and this was just a refinance, I would have thought the whole process would have been much easier. I felt like this was a new loan starting from scratch requiring documentation that PennyMac should have already had. 

Anthony G.'s profile image
Anthony G. 
on Birdeye

2 years ago

Everything was handled as expected. 

Kimberly B.'s profile image
Kimberly B. 
on Birdeye

2 years ago

Rebecca was helpful and clear and straight to the point, and very nice. Thank you for being so responsive and making my experience very pleasant and fast. 

William Q.'s profile image
William Q. 
on Birdeye

2 years ago

Devin and the whole pennymac team were amazing 

William M.'s profile image
William M. 
on Birdeye

2 years ago

It was super easy. 

Maria De Lourdes T.'s profile image
Maria De Lourdes T. 
on Birdeye

2 years ago

Was very good 

Christopher O.'s profile image
Christopher O. 
on Birdeye

2 years ago

We just had issues with payoffs on my debt, so it took a little extra effort to those accounts paid off. Edward was very good, and i would recommend Pennymac to my friends. 

Devonia D.'s profile image
Devonia D. 
on Birdeye

2 years ago

Not Applicable 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 49,200 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.