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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.549,200 reviews
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Natalie H.'s profile image
Natalie H. 
on Birdeye

2 years ago

no thank you 

Jennifer R.'s profile image
Jennifer R. 
on Birdeye

2 years ago

Integrated systems did not work well and having multiple accounts under the wrong names made it confusing 

Brian M.'s profile image
Brian M. 
on Birdeye

2 years ago

Done in a timely fashion 

Robert T.'s profile image
Robert T. 
on Birdeye

2 years ago

Thanks for everything 

Melinda A.'s profile image
Melinda A. 
on Birdeye

2 years ago

Quick and easy 

Sophia D.'s profile image
Sophia D. 
on Birdeye

2 years ago

Thanks so much 

Douglas C.'s profile image
Douglas C. 
on Birdeye

2 years ago

Very pleasant and easy process of my cash back refinancing. Closed earlier than expected. 

Gregory B.'s profile image
Gregory B. 
on Birdeye

2 years ago

Had to get "special permission" not to pay a year's worth of early real estate taxes to PennyMac and convince PennyMac I could pay my taxes by myself when they were due (I had to threaten to cancel the refinancing process and go with a different company). 

Linda C.'s profile image
Linda C. 
on Birdeye

2 years ago

Pennymac has treated me with compassion and attention on what my needs were I had USAA for the house in New York I moved and rented the house well my renter was paying rent when covid hit he stopped paying rent, and I got behind on taxes USAA found out from third party while checking my report and he notified USAA about the taxes I asked for help during covid this is what I got 324.29 raised to 701.14 as a. Disabled Veteran they say were appreciated okay so I'm glad I got Pennymac they have been very polite not judging me. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 49,200 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.