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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.549,200 reviews
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Yvette A.'s profile image
Yvette A. 
on Birdeye

2 years ago

Great and friendly experience 

James S.'s profile image
James S. 
on Birdeye

2 years ago

Online tools were uesful 

ASHLEY I.'s profile image
ASHLEY I. 
on Birdeye

2 years ago

The whole process was very easy and seamless!!! Great company and staff taking care of me and all my needs! 

Eric D.'s profile image
Eric D. 
on Birdeye

2 years ago

I don’t know who likes dealing with stuff like this, but the whole process was really easy and painless.. if it comes time to do this again, I would stay with pennymac 

Richelle H.'s profile image
Richelle H. 
on Birdeye

2 years ago

I was frustrated on the length of time the process took and that I had to resend documents, the documents they required also kept changing. Although Krystal was great through it all. 

Lorie L.'s profile image
Lorie L. 
on Birdeye

2 years ago

If you could have applied my to monthly payments of December and January that were sent to the wrong payee address. I did not need to receive foreclosure documents when the company could have tracked down where I made the payments. 

Cynthia C.'s profile image
Cynthia C. 
on Birdeye

2 years ago

Awesome Deon was very professional and great 

Mark U.'s profile image
Mark U. 
on Birdeye

2 years ago

The process was straightforward and easy to navigate. It was made clear what I needed to do and when. 

Sally S.'s profile image
Sally S. 
on Birdeye

2 years ago

I liked everything but THIS survey. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 49,200 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.