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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,116 reviews
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Luis Torres D.'s profile image
Luis Torres D. 
3 years ago

Refinance process was easy and received support along the way. 

Avery S.'s profile image
Avery S. 
3 years ago

Everything was good 

Daniel C.'s profile image
Daniel C. 
3 years ago

Every single member I spoke with, went above and beyond expectations of normal customer service. I had an offer slightly lower than PennyMac offered, but the customer service is what sold it for me. Thank you! 

Revel P.'s profile image
Revel P. 
3 years ago

Documents that we had to resend over and over ...lack of communication a big headache. also there was a lot of help to get it done towards the end I just wish that it would have went a lot smoother 

Sandra D.'s profile image
Sandra D. 
3 years ago

Excellent service 

Sandra W.'s profile image
Sandra W. 
3 years ago

Yes ma’am thanks I yoi 

William M.'s profile image
William M. 
3 years ago

Lower interest rate 

Robin C T.'s profile image
Robin C T. 
3 years ago

Better communication, clear expectations, correct documents, access to appraisers and not take 3-4 weeks to even order an appraisal 

Art M.'s profile image
Art M. 
3 years ago

Process about getting documents requested was not easy 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,116 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.