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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,164 reviews
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Joseph T.'s profile image
Joseph T. 
a year ago

While everything went smoothly I feel that someone in my loan team needs to be more available to answer questions when I have concerns about the loan, 

Business response:

Hi Joseph - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day. 

Matthew L.'s profile image
Matthew L. 
a year ago

Norma was always in touch and very helpful with everything. Always responded quickly.  

Business response:

Hi Matthew - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Alain C.'s profile image
Alain C. 
a year ago

Michael and James did an amazing job. Thanks to you both! 

Business response:

Thank you for taking the time to share your experience with us, Alain. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply* 

Brenda L.'s profile image
Brenda L. 
a year ago

Very helpful enjoyed the experience!! Thankful! 

Business response:

Thank you for taking the time to share your experience with us, Brenda. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply* 

Linda Carter P.'s profile image
Linda Carter P. 
a year ago

Yes my loan officer Anna Eng was with me the whole time her professionalism was oitstanding,patience,. 

Business response:

Hi Linda - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Rozzano P.'s profile image
Rozzano P. 
a year ago

Nancy and her team worked very swiftly and were very professional and personable which made everything flow easily. Very happy to have worked with thos team and very happy with the results. 

Business response:

Hi Rozzano - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Linda B.'s profile image
Linda B. 
a year ago

Everyone has been so professional, friendly and knowledgeable the service was phenomenal. I was in HR for 20 year with Kaiser Permanente and customer Service was my specialty. Awesome job to the Loan team.  

Business response:

Hi Linda - Your feedback is greatly appreciated. Thank you for the review. 

Lisa S.'s profile image
Lisa S. 
a year ago

Thank you to Yester for always keeping me in the loop! It was great working with her! 

Business response:

Hi Lisa - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day. 

Bryce Von H.'s profile image
Bryce Von H. 
a year ago

Yester Gazdjian was extremely helpful in answering all our questions, she made the process much easier  

Business response:

Hi Bryce - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply* 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,164 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.