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PENNYMAC

4.4

About this business

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.449,365 reviews
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Charles P.'s profile image
Charles P. 
4 years ago

good jobbbbbb 

Scott T.'s profile image
Scott T. 
4 years ago

The refinance process was very easy. It was handled in the time frame that was set. I would definitely recommend PennyMac. 

Raun B.'s profile image
Raun B. 
4 years ago

For the love of God, the previous questions should be enough. He was professional and prompt. I have no complaints. 

Bruce M.'s profile image
Bruce M. 
4 years ago

There was a lack of communication from the processor. The terms that were disclosed were not what were approved and I wasn’t given an adequate explanation as to why. After getting a manager involved the terms were changed back to what was disclosed. The process took months without a good explanation. 

Roger S.'s profile image
Roger S. 
4 years ago

Overall it was great. People tried to help when they could. Thank you 

Kunal S.'s profile image
Kunal S. 
4 years ago

... . 

Nairobi M.'s profile image
Nairobi M. 
4 years ago

The process was smooth. The website told me what documentation that I needed and when. Everything happen how it was explained. 

Farrar S.'s profile image
Farrar S. 
4 years ago

Return calls are after a few days. There lacks immediate responses to things. Can’t get through to loan officer directly is a problem!!!!! 

Sherrye S.'s profile image
Sherrye S. 
4 years ago

The entire process. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 49,365 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 5:00 p.m.