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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Extraordinarily fast and efficient. I started the process on December 4th and signed closing documents on December 21st. I am extremeley grateful to the Russ Martin and Erika Dozier for the fast and friendly service that I was given. Thank you!
Business response:
Hi Zackery - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day.
Fast and complete
Business response:
Hi Philip - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply*
You are the best team and the best company to work with, Thank you Penny Mac for taking care of me!!!
Business response:
Hi Deborah - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply*
Hate surveys!!
AWESEOME. SIMPLY AWESOME!
Business response:
Thank you for taking the time to share your experience with us, David. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply*
Thomas Palacios and Sandra Benavidez were awesome. I cannot beleive how polite and responsive they were. My experience with these two pennymac employees was outstanding. The work they did for me was top notch. AWESOME JOB!
Business response:
Hi David - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply*
My pennymac team was very helpful and always answered my questions…
Business response:
Thank you for taking the time to share your experience with us, Danny. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply*
Norma was very kind, and courteous throughout the entire process. She was very informative and respectful of my time as well. I'm extremely impressed with her professionalism.
Business response:
Hi Brian - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply*
0 star...Worst experience today, even with the superviser Mr. Josue...no customer service... Penny mac is the worst mortgage company I have encountered over the years.. They do analysis every few months and increase your monthly payments...then charge you with late fees even for the automatic payments... No negotiations or kindness towards the request to waiver the fees.... This is horrible. I am planning to change the mortgage company and does not recommend to anyone...
Business response:
Hi Jyothis - Thank you for your feedback. We'd like to learn more about how we can improve your experience with us. If you're interested, please text us at (805) 716-6348. Thank you. Standard text messaging rates may apply*
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 49,186 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open at 6:00 a.m.