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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.549,201 reviews
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LARRY HUBBARD J.'s profile image
LARRY HUBBARD J. 
on Birdeye

2 years ago

I had an awesome refi experience thanks! 

Lien H.'s profile image
Lien H. 
on Birdeye

2 years ago

Jazmin and the M.A.C. team was very efficient and professional. 

Elizabeth K.'s profile image
Elizabeth K. 
on Birdeye

2 years ago

PennyMac worked with us to get our desired interest rate for a cash back refinance. Everything proceeded in a timely manner and we received more than asked for. 

Nicole G.'s profile image
Nicole G. 
on Birdeye

2 years ago

Thank you. 

Jesse W.'s profile image
Jesse W. 
on Birdeye

2 years ago

Great customer service 

Porsha W.'s profile image
Porsha W. 
on Birdeye

2 years ago

Everything was organized and smooth via email which is the most effective way of communicating back forth. 

Alan A.'s profile image
Alan A. 
on Birdeye

2 years ago

Because I was already a PennyMac customer, the refi process was streamlined, and the PennyMac staff walked me through the process in an efficient and thorough manner. 

Billy W.'s profile image
Billy W. 
on Birdeye

2 years ago

Clear communication from start to finish. Great experience 

Susan S.'s profile image
Susan S. 
on Birdeye

2 years ago

too many loose ends and miscommunication. i got the impression that closing was OJT for some people. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 49,201 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open at 6:00 a.m.