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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Refinance process was easy and received support along the way.
Everything was good
Every single member I spoke with, went above and beyond expectations of normal customer service. I had an offer slightly lower than PennyMac offered, but the customer service is what sold it for me. Thank you!
Better communication, clear expectations, correct documents, access to appraisers and not take 3-4 weeks to even order an appraisal
Great experience with Sandrea; loan had several delays which were frustrating and not due to her. All is good now, and everything seems to be very easy and going as expected since closing.
Good professional and prompt
I wish her all the best
Process about getting documents requested was not easy
At the beginning of the process, August 2021 the process fell apart and then Chantel got involved and everything came together.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 48,512 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open at 6:00 a.m.