PENNYMAC's cover image
Claimed

This profile has been claimed by the business owner or representative.

PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

Get directions
WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.549,186 reviews
Select a rating
Anne T.'s profile image
Anne T. 
on Birdeye

7 months ago

My experience with Nicole and Jason was amazing. Both were so professional, so helpful, very friendly, and extremely skilled in the whole process. Jason was above and beyond helpful, and Nicole was so kind and wonderful. Loved them.  

Business response:

Thank you for the positive review, Anne! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Hilary A.'s profile image
Hilary A. 
on Birdeye

7 months ago

Phenomenal experience from start to finish, greatly appreciate the responsiveness of the team. 

Business response:

Thank you for the positive review, Hilary! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Robert M.'s profile image
Robert M. 
on Birdeye

7 months ago

The team made the whole process seamless and simple for me and my family! Everything that was explained to me was clear and easy to understand so I am so grateful I was able to have this journey with PennyMac! Thank you so much and Happy New Year to  

Business response:

Hi Robert - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply* 

Jennifer P.'s profile image
Jennifer P. 
on Birdeye

7 months ago

Nancy was very knowledgeable and very responsive to my many questions. The rest of the team also processed my loan well and quickly. Everything happened in the time they explained.  

Business response:

Thank you for the positive review, Jennifer! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Shaun M.'s profile image
Shaun M. 
on Birdeye

7 months ago

Zach & Edna were both wonderful. Communication was great, I appreciated that they both worked with my schedule.  

Business response:

Hi Shaun - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Hilarie W.'s profile image
Hilarie W. 
on Birdeye

7 months ago

Every time I called, I actually talked to someone! That was super nice! All that I talked to were very nice and helpful. Fast process. Still praying I did the right thing but all involved were absolutely wonderful!! Thank you!  

Business response:

Hi Hilarie - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Tatrina Y.'s profile image
Tatrina Y. 
on Birdeye

7 months ago

Ammie was really attentive and helpful. Nadim was also excellent. He monitored the activities occurring with application. He made sure I was aware and knew what was being asked of me. The MAC team was wonderfully pleasant and informative.  

Business response:

Hi Tatrina - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Uval G.'s profile image
Uval G. 
on Birdeye

7 months ago

N/A 

Business response:

Thank you for taking the time to share your experience with us, Uval. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply* 

Robert W.'s profile image
Robert W. 
on Birdeye

7 months ago

Easy process with great help 

Business response:

Hi Robert - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply* 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 49,186 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open at 6:00 a.m.