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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Super professional treatment. Proactively kept us up to date on all details throughout the process. Most helpful.
There was a lot of duplication but I can’t be more specific. Sometimes it seemed as if the “right” hand didn’t know what the “left” hand was doing or requesting. I was asked questions pertinent to a new customer but PENNYMAC was already holding my mortgage.
The process was easy and the communication was prompt. The sites provided to install and download documents was user friendly and any questions or concerns were addressed quickly and professionally. I would recommend Pennymac to anyone.
The process went smoothly and Brandy communicated with us very well.
Great experience
The initial process was very unpleasant because I was dealing with different people and provided with different information. Then, when PennyMac received information from the Title Company. It was incorrect. My name wasn't on the title provided by the title company and there was an IRS lien and a collection listed on that title document. PennyMac contacted me about it multiple times and I informed them that information wasn't correct. PennyMac should have been aware of that because I have used this company 1-2 times for a mo... read more
Everybody was so friendly and helped with any questions we had.
Easy process, although the final documents were not what I was expecting - there was a very small payment.
Clear communication and timely response to questions. Ms. Fuentes served as a contact that helped me feel comfortable to have a 'go-to person for questions if I didn't know who or how to ask.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 49,201 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open at 6:00 a.m.