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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.549,202 reviews
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Joshua J.'s profile image
Joshua J. 
on Birdeye

2 years ago

It was good. I got a good rate in the end (2.25), even though it wasn’t the original rate promised me (2.19). 

EVAN C.'s profile image
EVAN C. 
on Birdeye

2 years ago

I don’t know how your call routing system works but always being able to reach Britnee without leaving a message or getting transferred was awesome. Britnee’s professionalism and guidance was perfect, very efficient, super pleasant to speak with, and always educational. Thank you Britnee! 

Paul F.'s profile image
Paul F. 
on Birdeye

2 years ago

Thanks for everything. 

Kellie S.'s profile image
Kellie S. 
on Birdeye

2 years ago

Thank you!!! 

Victor M.'s profile image
Victor M. 
on Birdeye

2 years ago

Great communication and the process was simple! I highly recommended! 

Juan Ortiz S.'s profile image
Juan Ortiz S. 
on Birdeye

2 years ago

Everyone of the staff was very helpful. The process went smoothly and quickly.Definitely a high recommendation . 

Kristopher H.'s profile image
Kristopher H. 
on Birdeye

2 years ago

The process was quick and clear. However, there were several details overlooked that required resubmission and payoff quotes we had to keep obtaining and sending 

Katelyn R.'s profile image
Katelyn R. 
on Birdeye

2 years ago

Excellent customer service, from start to quick and easy finish. Highly recommend. 

Ruth B.'s profile image
Ruth B. 
on Birdeye

2 years ago

PennyMac has always been awesome when I bought & when I refinanced. However, Initially this time communication was not good, however after I was able to speak with Jenny it was much better. Jenny is great! 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 49,202 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open at 6:00 a.m.