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3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 6:00 a.m. to 7:00 p.m. | |
Tue | 6:00 a.m. to 7:00 p.m. | |
Wed | 6:00 a.m. to 7:00 p.m. | |
Thu | 6:00 a.m. to 7:00 p.m. | |
Fri | 6:00 a.m. to 7:00 p.m. | |
Sat | 6:00 a.m. to 5:00 p.m. | |
Sun | Closed |
Despite the closing delays, which moved the closing into a new month and caused another payment to be withdrawn at the old interest rate and changed the amount due at closing, Nayely was able to get the necessary changes made to fix the closing costs and the final steps were smooth.
Tara was always there to answer any questions we had. Great experience.
Brittany Jones was very professional she called and let me know if any changes were being made. Brittany Jones very nice to deal with and talk to. If I ever decided to refinance again I would like to have Brittany Jones to help me with my process.Thank you Brittany Jones. From Emanuel Baxter
Great service! Our closing ended up being late due to some communication issues at Pennymac between departments, but Joe was always in communication with us.
When I talked to the initial male on the phone the only thing he said it was going to cost me was a hundred dollar application fee. Failed to say I would pay almost 8K in closing cost. Also said it would lower my interest rate. My interest rate is actually higher. He said I would save money but didn’t understand how. I took the word of your company.
Refinance process was expedited in a timely manner and all questions of concern was answered to my satisfaction.
Just wish I had used a different company to initiate the loan, not Taras doing. More so the other loan officer I did not enjoy working with. Had a better overall experience with Homestar financial on my first loan.
Return calls, and use one agent instead of several. My financial affairs are private and there is a need to have done pull my file every time that I call.
excellent, professional and timely.. the entire process was less than 2 weeks. application to closing. job well done!
PENNYMAC has a 4.4 star rating with 48,127 reviews.
PENNYMAC is closed now. It will open at 6:00 a.m.