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3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 6:00 a.m. to 7:00 p.m. | |
Tue | 6:00 a.m. to 7:00 p.m. | |
Wed | 6:00 a.m. to 7:00 p.m. | |
Thu | 6:00 a.m. to 7:00 p.m. | |
Fri | 6:00 a.m. to 7:00 p.m. | |
Sat | 6:00 a.m. to 5:00 p.m. | |
Sun | Closed |
good jobbbbbb
There was a lack of communication from the processor. The terms that were disclosed were not what were approved and I wasn’t given an adequate explanation as to why. After getting a manager involved the terms were changed back to what was disclosed. The process took months without a good explanation.
Overall it was great. People tried to help when they could. Thank you
Great experience
Great service.
What made experience great was that I was able to get refinancing at a 2.99% APR and drop PMI.
Return calls are after a few days. There lacks immediate responses to things. Can’t get through to loan officer directly is a problem!!!!!
Great communication and phone call returns to customers
The entire process.
PENNYMAC has a 4.5 star rating with 49,205 reviews.
PENNYMAC is open now. It will close at 7:00 p.m.