PENNYMAC's cover image
Claimed

This profile has been claimed by the business owner or representative.

PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

Get directions
WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.549,205 reviews
Select a rating
SHAQKIA C.'s profile image
SHAQKIA C. 
on Birdeye

2 years ago

No additional comment 

Bradley B.'s profile image
Bradley B. 
on Birdeye

2 years ago

good experience 

John Z.'s profile image
John Z. 
on Birdeye

2 years ago

Over all Great Experience fast and easy 

Maxine F.'s profile image
Maxine F. 
on Birdeye

2 years ago

It took several attempts just to get a copy of the documents to preread before closing. There were documents in the closing package the notary showed up with that were not in the package I asked for beforehand to preread. The notary was unprofessional- 1) late 2) annoyed that we actually wanted to peruse the documents 3) tried to explain forms she didn't understand. I've been trying for weeks to get a copy of the fully executed documents after signing and have been receiving nothing but buck-passing, everything from Julia... read more

Ingrid P.'s profile image
Ingrid P. 
on Birdeye

2 years ago

Always very helpful 

Donald B.'s profile image
Donald B. 
on Birdeye

2 years ago

Quicker telephone response. More personalized service. I don’t much care for the doing business online. 

JUSTIN C.'s profile image
JUSTIN C. 
on Birdeye

2 years ago

Our refinance on our home went very well! While there were a few hiccups and it delayed the process a tad, it was still a relatively smooth process and we are happy with the results. 

Rolando G.'s profile image
Rolando G. 
on Birdeye

2 years ago

Great job! 

LARRY B.'s profile image
LARRY B. 
on Birdeye

2 years ago

Jon was very patient and knowledgeable. He answered my questions promptly and laid out my options clearly and concisely. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 49,205 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.