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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.549,207 reviews
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JULIAN W.'s profile image
JULIAN W. 
on Birdeye

2 years ago

Outstanding job! We thank you very much. 

Alex Corado R.'s profile image
Alex Corado R. 
on Birdeye

2 years ago

Good experience with everyone 

Omar R.'s profile image
Omar R. 
on Birdeye

2 years ago

It was fine 

Sharon T.'s profile image
Sharon T. 
on Birdeye

2 years ago

I am already a customer. The recorded conversations are available for you. Flood Insurance required with out explanation. Demands to close or loan would be cancelled. Too many associates to work with because you could not get to Mr. Haywood. Some did not have updated documents which lead to inaccurate conversations. That is a PennyMac problem, not Eric's. However his rude abrupt comments were not warranted. If this is a 6 month check up, the loan is what I wanted and I am satisfied,. Getting this refinanced loan was no... read more

Vicki B.'s profile image
Vicki B. 
on Birdeye

2 years ago

Great and very satisfied 

Michael H.'s profile image
Michael H. 
on Birdeye

2 years ago

My documents were put in a strange file and requested several times. Each time I called I was told by several different people that yes they were there but I kept getting emails asking for them again and again. This delayed the process for 3 weeks. I think it would be better if you actually spoke to just 1 person when you call not just anyone who answers the phone. 

Paul D.'s profile image
Paul D. 
on Birdeye

2 years ago

Ms. Hyde was very professional 

Tresa T.'s profile image
Tresa T. 
on Birdeye

2 years ago

Quick easy 

Reyna R.'s profile image
Reyna R. 
on Birdeye

2 years ago

Thank you for everything 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 49,207 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.