PENNYMAC's cover image
Claimed

This profile has been claimed by the business owner or representative.

PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

Get directions
WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,237 reviews
Select a rating
Brian L.'s profile image
Brian L. 
a month ago

She was wonderful and very helpful! 

Roger W.'s profile image
Roger W. 
a month ago

Daniel and Rosario were excellent in all areas of my loan process. 

Christopher P.'s profile image
Christopher P. 
a month ago

Kelley and Hilda were absolutely amazing!They put my mind at ease during a very stressful process. I had so much anxiety, but they validated my concerns, answered all of my questions,and made me feel truly supported.Hands down,GREAT CUSTOMER SERVICE! 

Evans S.'s profile image
Evans S. 
a month ago

Disappointed that final closing figures were less favorable. I was expecting a lower monthly savings on my payments. In other words, give a more accurate estimate of new payments for the refinance up front. 

Matthew C.'s profile image
Matthew C. 
a month ago

Excellent help and customer service thank you Edna 

Clayton M.'s profile image
Clayton M. 
a month ago

Super easy to work with. They made the whole process a breeze.  

Rajiv M.'s profile image
Rajiv M. 
a month ago

Jimmy Kim and Rosario Lopez were absolutely a pleasure to work with! Buying a home has a lot of moving pieces and both of them were able to seamlessly guide me through the process and provide constant information and reassurance!  

Christopher A.'s profile image
Christopher A. 
a month ago

Chaix was great and helped me through the process flawlessly. 

Samantha S.'s profile image
Samantha S. 
a month ago

My loan rep was responsive and kept the process running smoothly. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,237 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.