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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
The multiple requests for documents that had been done, or were unneeded. Final payment figures continued to change throughout the process.
Very knowledgeable and professional.
Easy fast process. Very good internet portal. Great communication on requirements. Very pleased with the process and outcome.
Good was not an option. Honestly, it was a good experience. We had a few communication issues, but it was from both sides. Overall, good experience.
Amazing Amazing
To many things, the process was horrific. Over half a year. Repeated request for documents, 10 agents all assigned at random times. No legit point of contact. Whatever management created this process clearly doesn’t deal directly with their staff because it’s horrid. The system doesn’t work.
If your agent had been responsive and at least appeared interested and knowledgeable.
Questions answered and help when needed
The whole team was amazing and was with me throughout the entire process. I will definitely recommend this company to all my family and friends.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 49,211 reviews.
When is PENNYMAC open?
PENNYMAC is open now. It will close at 7:00 p.m.