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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
We have been with pennymac for almost 5 years, they have been very helpful with us. Any questions we had have been efficiently answered and issues solved quickly and easily. We would highly recommend them to anyone in search of a mortgage
5 star from start to finish. Molly was right on top of everything & followed up every step along the way. Awesome experience!
His service
Once the initial signing took place, the communication became an absolute headache. It was nearly impossible to get in contact with the loan officer, and a "call you back in two hours" turned into three days later...everytime. Braxton Bearden was my "loan officer" but he literally did nothing but initiate the conversation and I never spoke to him again. He particularly was why I had any negative outlook about this entire process.
Great experience. Second refi with PennyMac. New portal was a bit more confusing than the other one.
Juliet was very helpful, and even when the documentation got messed up on your end and you had to start over, she was still able to get us everything that was promised in a timely fashion. She was a pleasure to work with.
Great service
Kyle was great and made the process easy and stress free. He answered all of my questions promptly and communicated with me throughout the process!
Class act company
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 48,795 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open at 6:00 a.m.