This profile has been claimed by the business owner or representative.
PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Marcia was vey well communicated and professional
Lower my payment saved money
THE OPEN DOOR POLICY OF RAHMAN AND HIS COLLEAGUE
The experience was great overall and even completed ahead of schedule. Any questions I had were answered quickly and in a manner that was easy to understand and comprehend. The team kept me updated even when we were just waiting on outside sources. All in all I was happy with the whole process. The notary that came to do the closing was very good and knowledge made that experience very enjoyable and I will even use her if I ever need a notary for personal use.
I did not close the loan with darcel because he was pushie and got mad when I was insure about somthing. He also sent 35 copys of the closing docs to my house after we cancelled the mod. We have sinve worked with somone else who was wonderful. But darcel is terable
Of the choices, unpleasant was the only option. We would have said something closer to unprofessional or incomplete or , perhaps unfortunate
Penny Mac could have done better by speeding up the process.
Omar was very attentive professionals and patient. He answered my questions and always responded in a timely manner.
I did the loan application 3x’s…The modification was great but dealing with refinancing was very stressful a couple times had to escalate my call
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 49,212 reviews.
When is PENNYMAC open?
PENNYMAC is open now. It will close at 7:00 p.m.