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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.549,186 reviews
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Steven N.'s profile image
Steven N. 
on Birdeye

7 months ago

This was the easiest closing I’ve ever done.  

Business response:

Hi Steven - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day. 

Derrek M.'s profile image
Derrek M. 
on Birdeye

7 months ago

Good overall experience! 

Business response:

Hi Derrek - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day. 

Richard B.'s profile image
Richard B. 
on Birdeye

7 months ago

The entire process was extremely simple and easy. The staff kept me well informed of everything happening and what was needed. I truly value the ease of the process.  

Business response:

Hi Richard - Your feedback is greatly appreciated. Thank you for the review. 

Paul V.'s profile image
Paul V. 
on Birdeye

7 months ago

Jamie was impressive and assisted me through the whole process towards the end 

Business response:

Hi Paul - Your feedback is greatly appreciated. Thank you for the review. 

Karen K.'s profile image
Karen K. 
on Birdeye

7 months ago

Everyone on the team was very helpful and guided me along the entire process. Thank you so much 

Business response:

Hi Karen - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply* 

Hipolito C.'s profile image
Hipolito C. 
on Birdeye

7 months ago

Thanks for everything  

Business response:

Hi Hipolito - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day. 

Robert S.'s profile image
Robert S. 
on Birdeye

7 months ago

The whole process was a piece of cake. Everyone at Pennymac and Mortgage Connect was just as friendly, helpful and courteous as they could be. The documentation process was smooth, the in-home notary service was excellent. 

Business response:

Hi Robert - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply* 

Valentina F.'s profile image
Valentina F. 
on Birdeye

7 months ago

always easy to work with pennymac for home loans and this was our first home equity loan and they were a pleasure to work with. 

Business response:

Thank you for taking the time to share your experience with us, Valentina. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply* 

Fay A.'s profile image
Fay A. 
on Birdeye

7 months ago

Very helpful and pleasant great service  

Business response:

Thank you for the positive review, Fay! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 49,186 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open at 6:00 a.m.