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3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Thank you for making this process smooth and stress free
Great communication, would recommend
Great experience with my refinance, Charles and the rest of the team made everything easy and answered all my questions promptly.
I had emailed follow up questions in response to the final document requests and concerns I had regarding the points on the new loan and the adjusted APR and never got a reply. However after crunching the numbers on my end comparing my old loan to the refinance I found the higher upfront cost was offset by the long term savings.
Jazim took the time to anwser all my questions. She all So looked very hard to find us the best rate and refi plan. I would use her again in a heartbeat.
It was very frustrating trying to get a hold of anybody. I had to call back multiple times a day for a couple days straight to talk to the right person for my questions to be answered.
Communication was great.
Very good experience.
The staff was very helpful and met all my expectations. The overall process was clearly explained and enabled me to plan for all of my needs.
PENNYMAC has a 4.4 star rating with 48,792 reviews.
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.